At Gilded Summer Beauty & Fragrance, we are committed to offering our valued customers high-quality, natural luxury products. While we maintain high standards in manufacturing and ingredient sourcing, individual results may vary due to differences in skin type and personal preferences. We encourage customers to carefully review product descriptions and ingredient lists before purchasing. Our customer service team is available to address any questions or concerns. Please note that we do not provide guarantees or warranties or offer refunds or replacements for personal dissatisfaction. However, in the event of adverse reactions, we will handle each case individually.

Our refund policy is designed to ensure customer satisfaction while maintaining the integrity of our products. We offer a full refund within 30 days of purchase, provided that the customer presents a valid receipt and the products are unused.  

To initiate a refund, customers must return the products in their original packaging and with the receipt. This helps us verify the purchase and process the refund efficiently. We understand that sometimes products may not meet expectations, and we aim to make the return process as straightforward as possible.  

Once we receive and inspect the returned items, we will process the refund to the original method of payment. Customers will be promptly notified via email once the refund has been issued. Please note that, depending on their financial institution, it may take a few business days for the refund to appear in their account.  

We are committed to providing high-quality, natural luxury products, and our refund policy mirrors our commitment to customer satisfaction. If you have any questions or concerns about our refund policy, our customer service team is available to assist and ensure a straightforward and trouble-free experience.